Carpet Direct Des Moines

I cannot say enough good things about Carpet Direct! Ben did a fantastic job helping me pick out the right flooring for my home and counseled me on choices that would save me $$$ on installation. The prices on the flooring were substantially less than prices quoted for the exact product at two Des Moines area stores. He did the installation personally and took such care to make sure things were done right. Thoroughly professional yet friendly, well organized, flexible and really cares about doing right by his customers. My floors are beautiful, durable and easy to care for. He made me love my home again, and I know he is just a phone call away if a problem or question comes up. I’ve had bad flooring experiences in the past, and Ben and Carpet Direct are truly unique in the best way possible. I feel lucky to have found him, and recommend him and Carpet Direct highly if you’re looking for quality products and quality service at a great price. (And he left my house cleaner than he foun...

I relocate frequently due to my job, and end up working with various service providers including floor covering companies on a frequent basis. Working with Ben and his company, Carpet Direct, has been the easiest, most stress free, experience I’ve had in several years. In the course of just a couple quick phone conversations and emails before our move, and one 20 minute visit to my house to measure, he was able to arrange having our new flooring installed on schedule ahead of our move. For his great communication, to his positive, helpful, cheerful service, to arranging for professional on time installation, I give Ben and Carpet Direct 5 stars!

We just had new floors installed in the family room, kitchen, and bedrooms, and were really impressed with the whole process. We had heard about Carpet Direct from some friends that had a really good experience. Ben came out and met with us on a weekend, explained the options we could choose, answered all our questions (we had a lot :-)), and then gave us a free estimate that was quite a bit less than what we were expecting to pay. We were able to upgrade to some lifetime Coretec floors, and some super soft, pet friendly carpet, with memory foam pad. He helped set up the installation, checked in with us when the materials showed up, and made sure the installation was going smoothly. The installers were so friendly and considerate, and even cleaned up and vacuumed when they were done! We’re so happy our friends recommended Carpet Direct, and we’ll be recommending them to our friends!